PAYMENTS

We accept payment securely via the following credit / debit cards:

   Visa (including Visa Electron and Visa Debit)

   Mastercard

   Maestro (Including Switch)

You can also pay via Paypal

 

POSTAGE

UK CUSTOMERS: We post all our items via FIRST class delivery within 1-2 days of receiving cleared payment ensuring that you do not have to wait any longer for your new purchase. If you do require your fab new purchase even sooner than this we can offer you an express next day delivery for £7.99.

 

INTERNATIONAL CUSTOMERS: We send all parcels outside of the UK via International Signed for delivery service for a small charge of:

   Ireland - £4.99


UK: Expected delivery is 1-2 working days of receiving cleared payment.

Ireland: Expected delivery is 3-7 working days of receiving cleared payment.


 

DELAYED MAIL


We use Royal Mail to send all items and whilst they are extremely efficient there can be some delays. Please be assured that we solve all problems. Please contact us after 1 week to give it a chance to arrive. We also recommend that you check with your local sorting office because if you weren’t in whilst delivery was attempted, your parcel would have been sent there for you to collect. If it is not collected and returned to us, we will require a postage payment to re-send your item. If your item hasn’t arrived after 15 working days (28 days for International customers) it will be considered lost in the post and we will file a claim with Royal Mail and send you a replacement.

 

REFUNDS

We offer a no quibble, hassle free returns policy on all items. Please just send us a return request via our contact form . You will be provided within a full return address and instructions.

 

EXCHANGES

If you would like to exchange your item for a different size please drop us a message through our contact form and we will send you our return address. We just ask that customers cover all p&p costs. Please note that we recommend that you send your item via Recorded delivery so you can track its whereabouts at all times. Please also note that we require all items to be returned within 30 days of delivery. Any returns received after this period will not qualify for a refund.

We reserve the right to withdraw an offer in the event of incorrect pricing or offer detail and issue a refund accordingly.